.layout{display:flex;height:100vh;width:100%}.main-content{flex:1;display:flex;flex-direction:column;height:100vh;padding:16px;overflow:hidden}.page-container{flex:1;display:flex;flex-direction:column;overflow:hidden;min-height:0}.sidebar{width:260px;margin:16px 0 16px 16px;display:flex;flex-direction:column;padding:24px;background:var(--glass-bg);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--card-radius);color:var(--text-main);box-shadow:0 8px 32px 0 var(--shadow-color)}.sidebar-header{display:flex;flex-direction:column;align-items:center;gap:8px;margin-bottom:40px;font-weight:700;font-size:1rem;color:var(--text-main);text-align:center}.sidebar-logo{height:40px}.sidebar-nav{flex:1;display:flex;flex-direction:column;gap:8px}.nav-item{display:flex;align-items:center;gap:12px;padding:12px 16px;border-radius:8px;color:var(--text-secondary);text-decoration:none;transition:all .2s;font-weight:500}.nav-item:hover{background:var(--input-bg);color:var(--primary-color)}.nav-item.active{background:var(--primary-color);color:#fff;box-shadow:0 4px 12px #fe72014d}.sidebar-footer{margin-top:auto;border-top:1px solid var(--glass-border);padding-top:20px}.user-info{display:flex;align-items:center;gap:12px;margin-bottom:20px}.avatar{width:36px;height:36px;background:var(--input-bg);border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--primary-color)}.user-details{display:flex;flex-direction:column}.user-details .name{font-size:.9rem;font-weight:600;color:var(--text-main)}.user-details .role{font-size:.75rem;color:var(--text-secondary)}.logout-btn{width:100%;display:flex;align-items:center;gap:10px;padding:10px;background:transparent;border:none;color:#ef4444;cursor:pointer;font-weight:500;border-radius:6px;transition:background .2s;font-size:.9rem}.logout-btn:hover{background:rgba(239,68,68,.1);color:#ef4444}.admin-btn{display:flex;align-items:center;justify-content:center;gap:8px;width:100%;padding:10px 12px;border-radius:8px;background:transparent;color:var(--text-secondary);border:1px dashed var(--glass-border);cursor:pointer;font-size:.8rem;font-weight:500;text-decoration:none;transition:all .2s;margin-bottom:12px;opacity:.8}.admin-btn:hover{background:rgba(255,140,0,.1);color:var(--primary-color);border-color:var(--primary-color);opacity:1}.main-content{flex:1;display:flex;flex-direction:column;overflow:hidden;margin:16px;border-radius:var(--card-radius)}.top-header{padding:24px 32px;background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--card-radius);display:flex;align-items:center;justify-content:space-between;margin-bottom:20px;box-shadow:0 4px 6px var(--shadow-color)}.top-header h1{font-size:1.5rem;color:var(--text-main);font-weight:700}.theme-toggle-btn{display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:10px;background:var(--glass-bg);border:1px solid var(--glass-border);color:var(--text-main);cursor:pointer;transition:all .2s}.theme-toggle-btn:hover{background:var(--primary-color);color:#fff;border-color:var(--primary-color)}.page-container{flex:1;overflow-y:auto;border-radius:var(--card-radius)}.tabs-container{display:flex;gap:8px;margin-bottom:24px;background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:12px;padding:6px;width:fit-content}.tab-btn{display:flex;align-items:center;gap:8px;padding:12px 20px;border:none;background:transparent;border-radius:8px;cursor:pointer;font-size:.95rem;font-weight:500;color:var(--text-secondary);transition:all .2s ease}.tab-btn:hover{background:rgba(0,0,0,.05);color:var(--text-main)}[data-theme=dark] .tab-btn:hover{background:rgba(255,255,255,.1)}.tab-btn.active{background:var(--primary-color);color:#fff;box-shadow:0 2px 8px #e65c004d}.tab-btn.active:hover{background:var(--primary-color);color:#fff}.tab-count{background:rgba(255,255,255,.2);padding:2px 8px;border-radius:12px;font-size:.8rem;font-weight:600}.tab-btn:not(.active) .tab-count{background:rgba(0,0,0,.1)}[data-theme=dark] .tab-btn:not(.active) .tab-count{background:rgba(255,255,255,.1)}.dashboard-actions{display:flex;gap:20px;margin-bottom:20px}.search-bar{flex:1;display:flex;align-items:center;padding:0 15px;background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:8px;box-shadow:0 4px 6px var(--shadow-color)}.search-icon{color:var(--text-secondary);margin-right:12px}.search-bar input{background:transparent;border:none;color:var(--text-main);padding:12px 0;width:100%;outline:none}.tickets-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(350px,1fr));gap:20px}.ticket-card{transition:transform .2s,box-shadow .2s,background .3s;overflow:hidden;background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--card-radius);box-shadow:0 4px 6px var(--shadow-color)}.ticket-card:hover{transform:translateY(-4px);box-shadow:0 12px 24px -10px var(--shadow-color);border-color:var(--primary-color);background:rgba(255,255,255,.8)}[data-theme=dark] .ticket-card:hover{background:rgba(255,255,255,.1)}.ticket-link{text-decoration:none;color:inherit;display:block;padding:24px}.ticket-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}.ticket-date{font-size:.85rem;color:var(--text-secondary)}.ticket-subject{font-size:1.15rem;font-weight:600;margin-bottom:8px;color:var(--text-main)}.ticket-desc{font-size:.95rem;color:var(--text-secondary);line-height:1.5;margin-bottom:24px}.ticket-footer{display:flex;justify-content:space-between;align-items:center;margin-top:auto;padding-top:16px;border-top:1px solid var(--glass-border)}.status-badge{display:flex;align-items:center;gap:8px;font-size:.9rem;font-weight:500;color:var(--text-secondary)}.ticket-meta{display:flex;align-items:center;gap:8px}.creator-name{font-size:.85rem;color:var(--text-secondary)}.arrow{color:var(--primary-color)}.empty-state{grid-column:1 / -1;text-align:center;padding:80px;display:flex;flex-direction:column;align-items:center;gap:16px;background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--card-radius)}.empty-state h3{color:var(--text-main);font-size:1.2rem}.ticket-card.has-unread{border-color:var(--primary-color);box-shadow:0 0 0 2px #ff8c0033}.unread-badge{display:flex;align-items:center;gap:4px;font-size:.75rem;font-weight:600;color:#fff;background:linear-gradient(135deg,#ff8c00,#ff6b00);padding:4px 10px;border-radius:20px;animation:pulse 2s infinite}@keyframes pulse{0%,to{opacity:1}50%{opacity:.7}}.ticket-card.ticket-closed{border-color:#10b981;background:rgba(16,185,129,.05)}.ticket-card.ticket-closed:hover{border-color:#10b981;box-shadow:0 0 0 2px #10b98133}.new-ticket-container{padding:20px;width:100%;max-width:none}.back-btn{display:flex;align-items:center;gap:8px;background:transparent;border:none;color:var(--text-secondary);cursor:pointer;margin-bottom:24px;padding:8px 12px;border-radius:8px;transition:all .2s;font-size:.95rem}.back-btn:hover{background:var(--glass-bg);color:var(--text-main)}.new-ticket-form{background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--card-radius);padding:40px}.new-ticket-form h2{font-size:1.5rem;color:var(--text-main);margin-bottom:32px;font-weight:700}.input-group{margin-bottom:24px}.input-group label{display:block;margin-bottom:8px;font-weight:600;color:var(--text-main);font-size:.9rem}.input-group input,.input-group select,.input-group textarea{width:100%;padding:14px 16px;border-radius:10px;border:1px solid var(--glass-border);background:var(--input-bg);color:var(--text-main);font-size:1rem;font-family:inherit;outline:none;transition:border-color .2s,box-shadow .2s}.input-group input:focus,.input-group select:focus,.input-group textarea:focus{border-color:var(--primary-color);box-shadow:0 0 0 3px #ff8c0026}.input-group input::placeholder,.input-group textarea::placeholder{color:var(--text-secondary);opacity:.7}.input-group textarea{resize:vertical;min-height:150px}.input-group select{cursor:pointer;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 24 24' stroke='%23888'%3E%3Cpath stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='M19 9l-7 7-7-7'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;background-size:18px;padding-right:40px}.error-message{display:flex;align-items:center;gap:10px;padding:14px 18px;background:rgba(239,68,68,.1);border:1px solid rgba(239,68,68,.3);color:#ef4444;border-radius:10px;margin-bottom:24px;font-size:.95rem}.btn{display:inline-flex;align-items:center;justify-content:center;gap:10px;padding:14px 28px;border-radius:10px;font-size:1rem;font-weight:600;cursor:pointer;transition:all .2s;border:none}.btn-primary{background:var(--primary-color);color:#fff}.btn-primary:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 6px 20px #ff8c0059}.btn-primary:disabled{opacity:.6;cursor:not-allowed}.priority-indicator{display:flex;gap:12px;margin-top:8px}.priority-option{flex:1;padding:12px;border-radius:10px;text-align:center;cursor:pointer;border:2px solid var(--glass-border);background:var(--input-bg);color:var(--text-secondary);transition:all .2s;font-weight:600}.priority-option.selected{color:#fff}.priority-option.low.selected{background:#10b981;border-color:#10b981}.priority-option.medium.selected{background:#f59e0b;border-color:#f59e0b}.priority-option.high.selected{background:#ef4444;border-color:#ef4444}.priority-option:hover:not(.selected){border-color:var(--primary-color)}@media (max-width: 768px){.new-ticket-form{padding:24px}.new-ticket-form h2{font-size:1.3rem}.priority-indicator{flex-direction:column}}.success-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(0,0,0,.85);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);display:flex;flex-direction:column;align-items:center;justify-content:center;z-index:1000;color:#fff}.success-overlay .success-icon{color:#10b981;margin-bottom:24px}.success-overlay h2{font-size:2rem;margin-bottom:12px}.success-overlay p{color:#ffffffb3;font-size:1rem}.bug-report-form .form-title-section{display:flex;align-items:center;gap:12px;margin-bottom:8px}.bug-report-form .bug-icon{color:#ef4444}.bug-report-form h2{margin-bottom:0}.bug-report-form .form-subtitle{color:var(--text-secondary);font-size:.95rem;margin-bottom:32px}.bug-report-form .two-columns{display:grid;grid-template-columns:1fr 1fr;gap:20px}.bug-report-form .btn-bug{background:linear-gradient(135deg,#ef4444,#dc2626)}.bug-report-form .btn-bug:hover:not(:disabled){box-shadow:0 6px 20px #ef444459}@media (max-width: 768px){.bug-report-form .two-columns{grid-template-columns:1fr}}.ticket-detail{display:flex;flex-direction:column;height:calc(100vh - 48px);gap:16px}.detail-header{margin-bottom:0}.ticket-title-bar{display:flex;justify-content:space-between;align-items:center;margin-top:16px;background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);padding:24px;border-radius:var(--card-radius);border:1px solid var(--glass-border);box-shadow:0 4px 6px var(--shadow-color)}.title-left{display:flex;align-items:center;gap:16px}.status-tag{padding:6px 12px;border-radius:20px;font-size:.8rem;font-weight:600;text-transform:uppercase}.status-open{background:rgba(239,68,68,.1);color:#ef4444}.status-in_progress{background:rgba(245,158,11,.1);color:#f59e0b}.status-closed{background:rgba(16,185,129,.1);color:#10b981}.detail-container{display:flex;gap:24px;flex:1;min-height:0;overflow:hidden}.messages-section{flex:1;display:flex;flex-direction:column;overflow:hidden;background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--card-radius);box-shadow:0 4px 6px var(--shadow-color);min-height:0}.initial-ticket{padding:16px 24px;border-bottom:1px solid var(--glass-border);background:rgba(0,0,0,.02)}.message-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}.author{display:flex;align-items:center;gap:10px;font-weight:600;font-size:.95rem;color:var(--text-main)}.message-header .date{font-size:.85rem;color:var(--text-secondary)}.message-content.description{font-size:1rem;line-height:1.6;white-space:pre-wrap;color:var(--text-main)}.messages-list{flex:1;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:24px;background-color:transparent}.message-item{max-width:80%;min-width:200px}.message-item.admin{align-self:flex-end}.message-item.user{align-self:flex-start}.message-item.admin .message-header{justify-content:flex-end;flex-direction:row-reverse}.message-bubble{padding:16px 20px;border-radius:12px;font-size:1rem;line-height:1.5;box-shadow:0 2px 4px #0000000d}.user .message-bubble{background:var(--input-bg);color:var(--text-main);border-bottom-left-radius:2px;border:1px solid var(--glass-border)}.admin .message-bubble{background:var(--primary-color);color:#fff;border-bottom-right-radius:2px}.message-input-area{padding:12px 24px;display:flex;gap:12px;border-top:1px solid var(--glass-border);background:transparent}.message-input-area textarea{flex:1;background:var(--input-bg);border:1px solid var(--glass-border);border-radius:8px;color:var(--text-main);padding:12px 16px;resize:none;min-height:50px;max-height:80px;outline:none;font-family:inherit;transition:all .2s}.message-input-area textarea:focus{border-color:var(--primary-color);background:var(--glass-bg);box-shadow:0 0 0 3px #fe72011a}.send-btn{background:var(--primary-color);color:#fff;border:none;border-radius:8px;width:60px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .2s}.send-btn:hover{background:var(--primary-hover);transform:translateY(-2px)}.ticket-sidebar{width:320px}.info-card{padding:24px;background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--card-radius);box-shadow:0 4px 6px var(--shadow-color)}.info-card h3{font-size:1.1rem;margin-bottom:24px;color:var(--text-main);font-weight:700;padding-bottom:12px;border-bottom:1px solid var(--glass-border)}.info-row{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px;font-size:.95rem}.info-row .label{color:var(--text-secondary);font-weight:500}.info-row .value{font-weight:600;color:var(--text-main)}.priority-text{padding:4px 10px;border-radius:4px;font-size:.85rem;text-transform:uppercase}.admin-dashboard{padding:20px}.admin-header{margin-bottom:30px}.admin-header h1{font-size:1.8rem;color:var(--text-main);margin-bottom:8px}.admin-header p{color:var(--text-secondary)}.admin-filters{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px;padding:16px 20px;background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--card-radius)}.filter-group{display:flex;align-items:center;gap:12px;color:var(--text-secondary)}.status-filter{padding:8px 16px;border-radius:8px;border:1px solid var(--glass-border);background:var(--input-bg);color:var(--text-main);outline:none;cursor:pointer}.stats{display:flex;gap:16px}.stat{padding:6px 12px;border-radius:20px;font-size:.85rem;font-weight:600}.stat.open{background:rgba(239,68,68,.1);color:#ef4444}.stat.in-progress{background:rgba(245,158,11,.1);color:#f59e0b}.stat.closed{background:rgba(16,185,129,.1);color:#10b981}.admin-tickets-table{background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--card-radius);overflow:hidden}.admin-tickets-table table{width:100%;border-collapse:collapse}.admin-tickets-table th,.admin-tickets-table td{padding:16px 20px;text-align:left;border-bottom:1px solid var(--glass-border)}.admin-tickets-table th{background:rgba(0,0,0,.03);font-weight:600;color:var(--text-main);font-size:.9rem}.admin-tickets-table tbody tr:hover{background:rgba(0,0,0,.02)}.subject-cell a{color:var(--text-main);text-decoration:none;font-weight:500}.subject-cell a:hover{color:var(--primary-color)}.priority{font-size:.75rem;font-weight:700;text-transform:uppercase;padding:4px 10px;border-radius:20px}.priority-low{background:rgba(16,185,129,.1);color:#10b981}.priority-medium{background:rgba(245,158,11,.1);color:#f59e0b}.priority-high{background:rgba(239,68,68,.1);color:#ef4444}.status-badge{display:flex;align-items:center;gap:6px}.status-icon.open{color:#ef4444}.status-icon.in-progress{color:#f59e0b}.status-icon.closed{color:#10b981}.actions-cell{display:flex;align-items:center;gap:8px}.action-select{padding:6px 10px;border-radius:6px;border:1px solid var(--glass-border);background:var(--input-bg);color:var(--text-main);font-size:.85rem;cursor:pointer}.view-btn{display:flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:6px;background:var(--primary-color);color:#fff;text-decoration:none;transition:transform .2s}.view-btn:hover{transform:translateY(-2px)}.empty-state{text-align:center;padding:60px 20px;color:var(--text-secondary)}.empty-state h3{margin-top:16px;color:var(--text-main)}.loading{text-align:center;padding:40px;color:var(--text-secondary)}.admin-access-denied{display:flex;flex-direction:column;align-items:center;justify-content:center;height:60vh;text-align:center;color:var(--text-secondary)}.admin-access-denied h2{margin-top:16px;color:#ef4444}.back-link{margin-top:20px;padding:12px 24px;background:var(--primary-color);color:#fff;text-decoration:none;border-radius:8px;font-weight:600}@media (max-width: 1024px){.admin-filters{flex-direction:column;gap:16px}.admin-tickets-table{overflow-x:auto}.admin-tickets-table table{min-width:800px}}:root{--primary-color: #ff8c00;--primary-hover: #e07b00;--card-radius: 16px;--font-family: "Inter", system-ui, Avenir, Helvetica, Arial, sans-serif;--bg-gradient-start: #ffffff;--bg-gradient-end: #f0f2f5;--text-main: #1a1a1a;--text-secondary: #555555;--glass-bg: rgba(255, 255, 255, .6);--glass-border: rgba(0, 0, 0, .05);--input-bg: rgba(0, 0, 0, .03);--shadow-color: rgba(0, 0, 0, .1)}[data-theme=dark]{--bg-gradient-start: #1a1a1a;--bg-gradient-end: #0f0f0f;--text-main: #ffffff;--text-secondary: #a0a0a0;--glass-bg: rgba(255, 255, 255, .05);--glass-border: rgba(255, 255, 255, .1);--input-bg: rgba(255, 255, 255, .05);--shadow-color: rgba(0, 0, 0, .3)}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-family);background:radial-gradient(circle at top right,var(--bg-gradient-start),var(--bg-gradient-end));background-color:var(--bg-gradient-end);color:var(--text-main);min-height:100vh;display:flex;flex-direction:column;overflow-x:hidden;transition:background .3s ease,color .3s ease}#root{width:100%;min-height:100vh;display:flex;flex-direction:column}::-webkit-scrollbar{width:8px}::-webkit-scrollbar-track{background:var(--bg-gradient-end)}::-webkit-scrollbar-thumb{background:var(--glass-border);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--primary-color)}.glass-panel{background:var(--glass-bg);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--card-radius);box-shadow:0 8px 32px 0 var(--shadow-color);transition:background .3s ease,border-color .3s ease,box-shadow .3s ease}input,textarea{transition:background .3s ease,color .3s ease,border-color .3s ease}button{font-family:var(--font-family)}@keyframes fadeIn{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.animate-fade-in{animation:fadeIn .8s ease-out forwards}