.layout{display:flex;height:100vh;width:100%}.main-content{flex:1;display:flex;flex-direction:column;height:100vh;padding:16px;overflow:hidden}.page-container{flex:1;display:flex;flex-direction:column;overflow:hidden;min-height:0}.sidebar{width:260px;margin:16px 0 16px 16px;display:flex;flex-direction:column;padding:24px;background:var(--glass-bg);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:var(--card-radius);color:var(--text-main);box-shadow:0 8px 32px 0 var(--shadow-color)}.sidebar-header{display:flex;flex-direction:column;align-items:center;gap:8px;margin-bottom:40px;font-weight:700;font-size:1rem;color:var(--text-main);text-align:center}.sidebar-logo{height:40px}.sidebar-nav{flex:1;display:flex;flex-direction:column;gap:8px}.nav-item{display:flex;align-items:center;gap:12px;padding:12px 16px;border-radius:8px;color:var(--text-secondary);text-decoration:none;transition:all 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h1{font-size:1.5rem;color:var(--text-main);font-weight:700}.theme-toggle-btn{display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:10px;background:var(--glass-bg);border:1px solid var(--glass-border);color:var(--text-main);cursor:pointer;transition:all .2s}.theme-toggle-btn:hover{background:var(--primary-color);color:#fff;border-color:var(--primary-color)}.page-container{flex:1;overflow-y:auto;border-radius:var(--card-radius)}.mobile-menu-btn{display:none;align-items:center;justify-content:center;width:40px;height:40px;border-radius:10px;background:var(--glass-bg);border:1px solid var(--glass-border);color:var(--text-main);cursor:pointer;transition:all .2s}.mobile-menu-btn:hover{background:var(--primary-color);color:#fff;border-color:var(--primary-color)}.sidebar-overlay{display:none;position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(0,0,0,.5);z-index:998;animation:fadeIn .2s ease}@media (max-width: 1024px){.sidebar{width:220px;padding:20px}.sidebar-header{margin-bottom:30px}.main-content{padding:12px;margin:12px}.top-header{padding:16px 20px}.top-header h1{font-size:1.3rem}}@media (max-width: 768px){.layout{flex-direction:column}.mobile-menu-btn{display:flex}.sidebar-overlay{display:block}.sidebar{position:fixed;top:0;left:0;bottom:0;width:280px;margin:0;border-radius:0 16px 16px 0;transform:translate(-100%);transition:transform .3s ease;z-index:999}.sidebar.open{transform:translate(0)}.main-content{width:100%;margin:0;padding:8px;height:100vh}.top-header{padding:12px 16px;gap:12px;margin-bottom:12px}.top-header h1{font-size:1.1rem;flex:1}.theme-toggle-btn{width:36px;height:36px}.page-container{padding:0}.sidebar-header{margin-bottom:24px}.sidebar-logo{height:36px}.nav-item{padding:14px 16px}.user-info{margin-bottom:16px}.admin-btn{margin-bottom:10px}}@media (max-width: 480px){.sidebar{width:260px}.top-header h1{font-size:1rem}.main-content{padding:6px}.top-header{padding:10px 12px;margin-bottom:8px}}.tabs-container{display:flex;gap:8px;margin-bottom:24px;background:var(--glass-bg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:12px;padding:6px;width:fit-content}.tab-btn{display:flex;align-items:center;gap:8px;padding:12px 20px;border:none;background:transparent;border-radius:8px;cursor:pointer;font-size:.95rem;font-weight:500;color:var(--text-secondary);transition:all .2s ease}.tab-btn:hover{background:rgba(0,0,0,.05);color:var(--text-main)}[data-theme=dark] .tab-btn:hover{background:rgba(255,255,255,.1)}.tab-btn.active{background:var(--primary-color);color:#fff;box-shadow:0 2px 8px #e65c004d}.tab-btn.active:hover{background:var(--primary-color);color:#fff}.tab-count{background:rgba(255,255,255,.2);padding:2px 8px;border-radius:12px;font-size:.8rem;font-weight:600}.tab-btn:not(.active) .tab-count{background:rgba(0,0,0,.1)}[data-theme=dark] .tab-btn:not(.active) 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var(--shadow-color);border-color:var(--primary-color);background:rgba(255,255,255,.8)}[data-theme=dark] .ticket-card:hover{background:rgba(255,255,255,.1)}.ticket-link{text-decoration:none;color:inherit;display:block;padding:24px}.ticket-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}.priority{font-size:.75rem;font-weight:700;text-transform:uppercase;padding:4px 10px;border-radius:20px}.ticket-date{font-size:.85rem;color:var(--text-secondary)}.ticket-subject{font-size:1.15rem;font-weight:600;margin-bottom:8px;color:var(--text-main)}.ticket-desc{font-size:.95rem;color:var(--text-secondary);line-height:1.5;margin-bottom:24px}.ticket-footer{display:flex;justify-content:space-between;align-items:center;margin-top:auto;padding-top:16px;border-top:1px solid 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h2{font-size:1.3rem}.priority-indicator{flex-direction:column}}.success-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(0,0,0,.85);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);display:flex;flex-direction:column;align-items:center;justify-content:center;z-index:1000;color:#fff}.success-overlay .success-icon{color:#10b981;margin-bottom:24px}.success-overlay h2{font-size:2rem;margin-bottom:12px}.success-overlay p{color:#ffffffb3;font-size:1rem}.bug-report-form .form-title-section{display:flex;align-items:center;gap:12px;margin-bottom:8px}.bug-report-form .bug-icon{color:#ef4444}.bug-report-form h2{margin-bottom:0}.bug-report-form .form-subtitle{color:var(--text-secondary);font-size:.95rem;margin-bottom:32px}.bug-report-form .two-columns{display:grid;grid-template-columns:1fr 1fr;gap:20px}.bug-report-form .btn-bug{background:linear-gradient(135deg,#ef4444,#dc2626)}.bug-report-form .btn-bug:hover:not(:disabled){box-shadow:0 6px 20px #ef444459}@media 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6px;background:var(--primary-color);color:#fff;border-radius:4px;font-size:.7rem;font-weight:600;margin-left:6px}.message-time{color:var(--text-secondary)}.message-bubble{padding:12px 16px;border-radius:18px;font-size:.95rem;line-height:1.5;white-space:pre-wrap;word-wrap:break-word}.message-bubble.user{background:var(--glass-bg);color:var(--text-main);border:1px solid var(--glass-border);border-bottom-left-radius:4px}.message-bubble.admin{background:linear-gradient(135deg,var(--primary-color) 0%,#ff8c42 100%);color:#fff;border-bottom-right-radius:4px}.message-bubble.initial-message{background:var(--input-bg);border:1px solid var(--glass-border)}.message-attachments{display:flex;flex-direction:column;gap:8px;margin-top:4px}.chat-image-attachment{display:block;max-width:400px;border-radius:12px;overflow:hidden;box-shadow:0 2px 8px #0000001a;transition:transform .2s}.chat-image-attachment:hover{transform:scale(1.02)}.chat-image-attachment 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